We offer a 30 day no reason to return and 90 day free replacement ,24 months warranty. And if you have any further questions. Please contact us via Email. We will make a reply within 24 hours.
1. GPS functions only outdoor available.
2. Pedometer needs open via settings-health to switch on.
3. The GPS Kids watch didn’t work/ device offline. For this ,please check if you choose the correct area when you register the APP. For example, if you use it in US, then you need to choose the “North America” but not “Europe Africa” or the other area. And if it still can’t work. Please contact us by email. We’ll solve your problem less than 24 hour..
4. The GPS tracker watch worked, but for the GPS accurately has 10~50 meters error between the real position. For this problem, cause it’s limited by GSM tech and GPS signal, if you’re mind this error, please think twice before you order.
5. The GPS Smartwatch is not included SIM card. You need buy a SIM Card separately, we recommend the following SIM card:
SpeedTalk Mobile Card.
Recommend to open: $5/month plan, included 100 min Call / 100 MB / 100 SMS
Wristband Material: Plastic +Silicone
Cellular Band: GSM 850/900/1800/1900MHz
Display: 1.44″ touch screen
MIC: Built-in hi-fi MIC
Battery Capacity: 400mAh
Battery Types: Li-polymer 3.7V
APP language:English, Portuguese, Spanish, Deutsch , Turkish, Vietnamese, Russian, French, Italian.
Watch Language: English
1 x Kids Smart Watch with original gift package
1 x USB Charging Cable
1 x User Manual
- ①SIM Card requirement: The SIM card must support 2G network, with date traffic and can show caller ID. （Note: Some 4G SIM card can also support 2G internet. You can ask the SIM card provider if it can support 2G internet before buying)
- ②SIM Card recommend: For US user, we would like to recommend: SpeedTalk. T-Mobile For Canada user, we would like to recommend: Microcell and Rogers. For Brazil user, we recommend: BCP,CTMR Cel,Maxitel MG,BSE ,Oi Velox ,CTBC 3G, Teleron ,Cel ,Telest Cel ,Telems Cel ,Telepar Cel ,Tess ,Claro ,oi ,TIM.
- ③About Registration: 1. Install the Setracker App. And then scan the QR code behind the watch to register an account. If you can’t register it or it show “Device number already registered”. Then please provide the IMEI number to us , we will help you register it successfully.
- ④About device offline: Please take carefully to choose the correct area when you register the APP. For example, if you use it in US, then you need to choose the “North America” but not “Europe Africa” or the other area. Because if you choose the wrong area. Then it will show device offline when you operate the APP.
- ⑤ Our services: If you meet some problem in setting the watch. Before returning it back, Please feel free to contact us. We will make a reply in 24 hours to help you to solve the problem.